Terms and conditions of purchase
When you purchase any items through any of the Site you will be contracting with snookerbilliardspool.co.uk, which is referred to in these terms and conditions as 'we' 'us' or 'our'. The snookerbilliardspool.co.uk' trading address is:
40 High Street
Where possible we will endeavour to source all products or merchandise ordered from our suppliers. If an item is unavailable for whatever reason, we will contact you and let you know when we anticipate that the item will become available and ask you whether you still wish us to fulfil your order in part or whether you would like us to cancel your order (in which case we will refund any monies paid by you). You will also be able to split any order on the Site.
Provision of information.
snookerbilliardspool.co.uk uses the latest 128bit encryption technology to keep your credit card and personal information safe. When making a purchase at snookerbilliardspool.co.uk, you are protected using SSL encryption – the Internet standard for secure transactions. If you prefer, you can telephone or fax your order and credit card information to us. Your order information, order history and order tracking are further protected by the combination of your username and password. If you forget your password we will verify your identity and send your password details to the default email account specified in your personal profile.
Although prices can be displayed in a number of currencies using our currency converters, the final payment will be based on the price in pounds sterling and converted at the prevailing exchange rate. Prices charged may differ slightly to the price quoted due to fluctuating exchange rates over time and differing exchange rate quote sources. Prices quoted include any VAT that may be due as a result of any order that you make, but are exclusive of delivery charges. In the event that you order an item and the price published on the Site was incorrect for any reason we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at this price.
You may pay for your order in any of the following ways:
on-line by using most major credit and debit cards;
on-line by using PayPal;
by phoning our Hotline on 01562 777000
by post by sending full details of the items you wish to order and a cheque or other payment method that can be drawn upon by UK banks. You will need to contact us for shipping costs.
We deliver to all countries listed on the web Site delivery information page(s). We will deliver your order to the address you provide to us when completing the purchasing process so please ensure that this address is correct. To reduce credit card fraud, your first order and subsequent orders made using a new credit card within 28 days will only be delivered to the credit card billing address. We will endeavour to dispatch your order within 48 business hours and will notify you if your order will be delayed for a material time for any reason. In certain cases, especially where the order involves handmade products, we rely on certain companies to source product for orders and the delivery of your order may be affected by their delay, howsoever caused. In all cases your order will be delivered within 30 days unless we notify you otherwise. You will be notified of any delivery charges when you place your order.
Right to cancel, Returns and Refunds.
All sales are final. You must inspect the goods on delivery. If you find any alleged defect, shortage in quantity, damage or failure you must notify us immediately by phone on 01562 777000 and email firstname.lastname@example.org giving us a full description of the problem. We will then give you instructions on how to return it to snookerbilliardspool.co.uk (the return address is on the packaging and your invoice) and we will exchange the item that you returned for a like item at no charge.
Certain items are made to order and cannot be returned unless faulty. This includes hand-made cues and slatebed tables.
Snookerbilliardspool.co.uk reserves the right to credit, exchange, refund or replace any returned items. Any refunds made will be by way of a credit to the credit card/debit card account used to make your order or otherwise by the same medium as the original payment was made. If an item is sent to you in error, please return it to us and we will endeavour to send the correct items to you. In such cases we will not charge you for the delivery costs of the replacement items or we can refund the delivery costs associated with the original delivery. If you wish to amend or cancel an order, contact snookerbilliardspool.co.uk by phone on 01562 777000 or by email at email@example.com. Please note it is not possible to amend or cancel an order once the despatch notification email has been sent. Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.
Code of Conduct.
Not all information, data, text, software, music, sound, photographs, graphics, video, messages, advice, statements or other materials ('Content'), publicly posted or privately transmitted via the Site is the sole responsibility of snookerbilliardspool.co.uk. If you choose to publicly post Content on, for example, a product review, you, and not snookerbilliardspool.co.uk, are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Site. snookerbilliardspool.co.uk does not control all of the Content posted on the Site and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Site, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will snookerbilliardspool.co.uk be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Site. You agree not to use the Service to:
upload, post, publish, distribute, disseminate or otherwise transmit any Content (hereinafter “post”) that is unlawful, tortious, defamatory, harmful or invasive of another's privacy, or otherwise objectionable, including but not limited to material that promotes or provides instructional information about illegal activities or promotes physical harm or injury against any group or individual;
upload, post or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non disclosure agreements);
upload, post or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary and intellectual property rights of any party;
harm minors in any way;
impersonate any person or entity, including, but not limited to, a snookerbilliardspool.co.uk official, user of the Site, message board administrator, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Site;
upload, post or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, 'junk mail,' 'spam,' 'chain letters,' 'pyramid schemes,' or any other form of solicitation, except in those areas of the Site, if any, that are designated for such purpose;
upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
disrupt the normal flow of dialogue, cause a screen to 'scroll' faster than other users of the Site are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
interfere with or disrupt the Site or servers or networks connected to the Service, or infringe any requirements, procedures, policies or regulations of networks connected to the Site, or interfering with another user’s use and enjoyment of the Site, including but not limited to (a) transmitting any material that contains viruses, trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information, or (b) attempting to gain unauthorised access to the Site, other’s accounts on the Site, or private mailing lists on the Site through password mining or any other means;
intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, UK legislation such as the Data Protection Act, Consumer Protection Act, or Financial Services Act, or any amendments or replacements of such acts;
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
collect, store, or distribute personal data about other users without their consent;
promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals; or
not to advertise or solicit other any other user of the Site to buy or sell goods or services through the Service.
You acknowledge that snookerbilliardspool.co.uk does not pre-screen Content, but that snookerbilliardspool.co.uk and its designees shall have the right (but not the obligation) in their sole discretion to refuse, amend, remove or move any Content that is available via the Site. Without limiting the foregoing, snookerbilliardspool.co.uk and its designees shall have the right to remove any Content that violates these terms and conditions or which is otherwise in our opinion, objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by snookerbilliardspool.co.uk or submitted to snookerbilliardspool.co.uk, including without limitation information in snookerbilliardspool.co.uk product reviews, discussion forums, bulletin boards, chat areas, news groups message boards, forums, and in all other areas of the Site. snookerbilliardspool.co.uk will have no liability or responsibility for performance or non-performance of such activities. snookerbilliardspool.co.uk reserves the right to terminate or restrict your use of any part or all of the Site at any time without notice for any reason whatsoever. You acknowledge and agree that snookerbilliardspool.co.uk may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
comply with any applicable law;
enforce the Terms;
respond to claims that any Content violates the rights of third-parties; or
protect the rights, property, or personal safety of snookerbilliardspool.co.uk, its users and the public.
You understand that the technical processing and transmission of the Site, including your Content, may involve:
transmissions over various networks; and
changes to conform and adapt to technical requirements of connecting networks or devices.
Provision of general information.
Proprietary Rights and Licences.
All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on the Site is protected by our or third party copyrights, trade marks, service marks, patents or other proprietary rights and laws. You are not permitted, except where expressly authorised to do so, to change, copy, store, publish, rent, licence, sell or distribute in any way any of these intellectual property rights. We have applied to register 'snookerbilliardspool.co.uk' and our logo device(s) as trademarks. You agree not to display or use it in any manner without our prior written consent.
We may provide links to other webSite or resources from time to time. These links are provided for your convenience. We do not endorse the contents of those webSite, are not responsible for the availability of these webSite and will not be liable in any way for any loss or damage which you may suffer by using those webSite. If you decide to access linked third party webSite you do so at your own risk.
Framing of the Site is permitted only with the prior written consent of snookerbilliardspool.co.uk. snookerbilliardspool.co.uk may require specific measures are to be taken to avoid user or consumer confusion. snookerbilliardspool.co.uk reserves the right to withhold consent for any reason and any failure to monitor or control each instance of the framing of the Site shall not be considered a waiver of any of snookerbilliardspool.co.uk' rights. Any framing of the Site shall not imply endorsement by snookerbilliardspool.co.uk or sponsorship of snookerbilliardspool.co.uk or its affiliates. 'Deep Linking' to any page within the site is freely permitted.
Disclaimer of Warranties.
You agree that:
your use of the Site is at your sole risk. The Site are provided on an 'as is' and 'as available” basis and we shall not be liable to you for your use of or your inability to use any of the Site;
no advice or information, whether oral or written, obtained by you via the Site will create any warranty not expressly stated in these terms and conditions; and
all warranties in respect of the Site, the items supplied by us and any other services that we may provide through the Site from time to time are excluded to the fullest extent permitted by law. This does not prejudice your statutory rights.
If you have any questions about the above, please e-mail us at firstname.lastname@example.org.
Amendment of Site and Services.
We reserve the right to amend the Site and the items and services that we offer to you via the Site without notice to you from time to time. We will, however, endeavour to let you know of any material changes via our home page or a newsletter if you have chosen to subscribe to them.
These terms and conditions constitute the entire agreement between us in respect of the use of the Site and the items and services offered via the Site. We may vary these terms and conditions from time to time without notice and you should therefore check them each time you intend to make a new purchase. If any of these terms and conditions are found to be invalid this shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term. These terms and conditions will be interpreted and construed in accordance with the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts.